Troubleshooting Install Replace LED

Replacing a section of LED

This guide outlines how to properly replace a section of lights in your Oelo System.

This guide may be helpful if you have a working system, but a section of lights does not turn on.

Replacing the LED(s)

Make sure you are familiar with how your lights were installed. Full documentation can be found here.

Before touching the system at all, UNPLUG THE CONTROL UNIT FROM THE OUTLET.

Familiarize yourself with the materials that you will need below. (To request a section of Light String and Butt Connectors, please fill in the form at the bottom of this page, using the Comment Section to note your needs.)

-New section of Light String
-6 Butt Connectors (4 Blue, 2 Pink)
-Wire Cutters
-Wire Strippers
-Wire Crimpers
-Butane Torch
-Electrical Tape
-Ladder

Choose the type of covers that your system uses to follow the correct guide:

View the Acrylic Installation Video Guide Here

Confirm that the system is unplugged and not powered.
1. Mark the section of light that is not turning on.
2. Remove the Endcap and Lens Covers. Take the section you are replacing out of the Cover and let it hang.
3. Using Wire Cutters, cut the Light Strand at the start and end of the non working section.
4. Using Wire Strippers, strip the Light Strand GND, S, and +VCC wires, showing 0.5 inches of exposed wiring.

Wiring Lengths

5. Make sure that the new Light Strand's arrow is facing the same direction as the rest of the system.
Following the diagram below, insert the ends of the 2 Light Strands into Butt Connectors, connecting:
GND to GND using a Blue Connector
S to S using a Pink Connector
+VCC to +VCC using a Blue Connector

Wiring Diagram

6. Crimp the Butt Connectors on the indented center line, making a strong physical connection between the 2 Light Strands.
7. Use a Butane Torch to shrink the Butt Connectors. To avoid burning the Butt Connectors, distribute the heat evenly at a steady speed. Stop when you see glue coming out the the seams of the connector.
8. Use Electrical Tape to wrap around the new connection for even more protection.
Repeat Steps 3-8 for as many new connections as necessary.
9. Verify that the new connections work by turning on your system. If the section is still not working, fill out the form below.
10. Insert the Light Strand back into the Cover, snap on Lens and Endcaps, and enjoy your working Oelo System!

View the Aluminum Installation Video Guide Here

Confirm that the system is unplugged and not powered.
1. Mark the section of light that is not turning on.
2. Unscrew the Cover pertaining to the section of Lights. Take the section you are replacing out of the Cover.
3. Using Wire Cutters, cut the Light Strand at the start and end of the non-working section.
4. Using Wire Strippers, strip the Light Strand GND, S, and +VCC wires, showing 0.5 inches of exposed wiring.

Wiring Lengths

Wiring Diagram

6. Crimp the Butt Connectors on the indented center line, making a strong physical connection between the 2 Light Strands.
7. Use a Butane Torch to shrink the Butt Connectors. To avoid burning the Butt Connectors, distribute the heat evenly at a steady speed. Stop when you see glue coming out the the seams of the connector.
8. Use Electrical Tape to wrap around the new connection for even more protection.
Repeat Steps 3-8 for as many new connections as necessary.
9. Verify that the new connections work by turning on your system. If the section is still not working, fill out the form below.
10. Insert the Light Strand back into the Cover, screw the Cover back into its section, and enjoy your working Oelo System!

If you have followed these instructions and your system is still not working, please fill out a service form below and a technician will reach out to you for further troubleshooting.