Troubleshooting AnywhereApp App Lights Display Different Color

The lights display a different color
than what was selected on the App

This guide may be helpful if you've selected a specific color in the App and the lights are not reflecting that selection.

Solution: Select a new RGB orrder

Anywhere Web Location

Anywhere Web RGB Order Location

If you followed these instructions ...

And your system is still not working, please fill out a service form below and a technician will be in contact to further troubleshoot.

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When was the last date your lights worked properly?
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Which Oelo system do you have installed?*
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- Oelo Anywhere App
- Oelo Evolution App
Please select a day and time that a technician can reach out. NOTE, if you are troubleshooting in the evening, we cannot assign someone to your issue until the next evening, so please select the next evening on the calendar (or an evening that works with your schedule) when you can be by your system. If you are troubleshooting during the weekend, we will not be able to assign someone to your issue until Monday.*
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