Oelo setup directory

Thanks for purchasing an Oelo system! Below is a directory of setup resources to help you install, operate, troubleshoot and finally, register your system's warranty. Have questions? Please feel free to call any time during normal business hours at 970-212-3670.



Be sure to follow our Oelo Lighting Community Facebook page!


System Installation and Oelo Evolution App Setup/Operation


How to Install Your Lighting System

MARCH 15, 2024 SYSTEMS AND NEWER

Getting ready to install your Oelo Lighting System? You've come to the right place. If you purchased your system AFTER March 15, 2024, please refer to this manual for step-by-step installation instructions. This manual is for both system material types (Acrylic or Metal).

Image
DOWNLOAD THE PRINTABLE INSTALLATION APP MANUAL
INSTALL VIDEOS COMING SOON!
VIEW ALL PAST OELO APP MANUALS

How to Set Up and Operate Your App

MARCH 15, 2024 SYSTEMS AND NEWER

This is Oelo's newest cloud-based app and works with control units (or retrofit kits) purchased after March 15, 2024.


Image
VIEW THE MOBILE-FRIENDLY EVOLUTION APP MANUAL
DOWNLOAD THE PRINTABLE EVOLUTION APP MANUAL
VIEW ALL PAST OELO APP MANUALS

Troubleshooting


Image
CLICK FOR FULL NETWORK CONNECTION TROUBLESHOOTING INSTRUCTIONS

Network connection troubleshooting

These instructions outline ways to connect your Control Unit to your Phone and Home Network. They may be helpful if you receive the "Controller Not Found" or "Connection Failed" message.


Image
CLICK FOR FULL LIGHTS TROUBLESHOOTING INSTRUCTIONS

Lights troubleshooting

These instructions outline ways to control your lights through the App or to diagnose a possible bad connection. They may be helpful if your lights won't turn on or off.


Image
CLICK FOR FULL APP TROUBLESHOOTING INSTRUCTIONS

App troubleshooting

These instructions outline certain App processes, such as changing the color of your lights, or adding a timer. They may be helpful if you have run into unexplained problems.

Image
CLICK FOR FULL INSTALLATION TROUBLESHOOTING INSTRUCTIONS

Installation troubleshooting

These instructions outline the correct installation process of your Oelo System. They may be helpful if you're installing the system yourself and want to confirm you are completing the steps correctly.

Register your system's warranty


Oelo stands behind every product with a five-year warranty, and each UL-rated system is rated for 100,000 hours of use. As part of the Oelo warranty program, we kindly ask that all new system owners register their Oelo system so we can obtain essential contact information to communicate app updates, system upgrades, industry recalls or any other essential information we may need to share during the span of your warranty.

REGISTER YOUR OELO WARRANTY

Review your Oelo system


Click the button below to leave us a Google review. We'd love to know what you think of your Oelo system. And be sure to mention your favorite pattern!
LEAVE US A GOOGLE REVIEW